We’ve extended our opening hours
February 25, 2015
insureTAXI staff with the Major of Liverpool
Opening hours have now been extended at insureTAXI’s office in Liverpool to cater for the company’s growing number of clients and to provide greater flexibility to taxi drivers looking for insurance.
As a Top 50 UK broker and part of The County Group, we also have branches in Crewe and Southport that have traditionally opened from 9am – 5.30pm, Monday to Friday.
However, the Liverpool office will now open from 8am – 7pm, Monday to Friday and take diverted calls from the other two branches during their closed hours.
New customers’ who call us from 8am to 9am in the morning or from 5.30pm to 7pm in the evening, will receive the usual service and be able to make enquiries about taxi insurance, get a quote and take out a policy as normal. Existing clients will also be able to amendments to their policy, report claims and receive help with anything else related to their taxi insurance.
The Liverpool office is the newest of our three branches and was formally opened by the Mayor of Liverpool in December 2014 following on-going period of growth. It is currently being headed by the locally based Phil Stafford who has been part of the Management team at insureTAXI for over 8 years.
Kevin Catterall, Managing Director at insureTAXI and The County Group said: “Our ambitious growth plans and commitment to providing the very best customer service means that we are always on the lookout for ways to improve what we do.”
”Taxi drivers can have extremely varied working hours and often cover shifts at any time of day or night. The idea of the extended opening hours is to make it easier for both new and existing customers to get in touch with us.”
“Of course, we’ve also got our website where users can fill out our short enquiry form or submit their details for a quote 24 hours a day. However, quite often we find that a lot of clients would prefer to speak to an advisor so it’s essential for us to facilitate this.”
insureTAXI offers competitive insurance rates and expert knowledge for the whole spectrum of taxis, black cabs, mini-buses, MPV’s and chauffeur driven limousines. This includes cover for single private and public hire vehicles and taxi fleets, as well as optional extras such as liability cover, breakdown cover and income protection.
For more information just call 0333 202 3145 or click here to get a quote online. (Make click here a link to www.insuretaxi.com).